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Once A Customer, Always A Customer

This book shows that exceptional customer service can help any company to beat its competitors. In this revised edition -- which includes a new chapter on e-service -- Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"!
RIP - This product is no longer available on our network. It was last seen on 01.01.2015

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  • Availability: Out Of Stock
  • Supplier: Pickabook
  • SKU: 9781860761645
Availability: In Stock
£13.22
non-fiction & reference Non-Fiction & Reference
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This book shows that exceptional customer service can help any company to beat its competitors. In this revised edition -- which

Includes:: a new chapter on e-service -- Chris Daffy provides practical advice & real-world examples from Europe, the US & elsewhere on service strategies & techniques that will make you "famous for service"!

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Jargon Buster

World - A physical grouping, commonly used to describe earth and everything associated with ti
Exceptional - Something that is very good.
Practical - Weather a task is easy to carry out and realistically succeed.

Supplier Information

Pickabook
A UK based company founded in 1998. Offering exceptional value for money on a wide range of books including leather bound books and sticker books.

Over 5 million books in stock - all new
Discounts of upto 80 percent
Excellent customer service
Fast delivery
Page Updated: 2015-03-31 20:45:45

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