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Managing The
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Debunks management theories & fashions as applied to higher education. This book provides practical guidance for a set of principles as to how universities & colleges can be re-energized & their staff mobilized to be effective in meeting the needs of the global knowledge society. ...
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Managing The Mountains
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Historians have long viewed the massive reshaping of the American landscape during the New Deal era as unprecedented. This book uncovers the early twentieth-century history rich with precedents for the New Deal in forest, park, & agricultural policy. ...
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After several decades of decline & disfavour, nuclear power is attracting renewed interest. New permit applications for 30 reactors have been filed in the United States, & another 150 are planned or proposed globally, with about a dozen more already under construction. ...
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Managing the Older Employee
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Managing The Monkey

One in five workers are violently attacked or abused at work every year. This guide shows how to prevent conflict escalating out of control when dealing with angry customers, patients and clients, and, if it's too late for that, how to handle even the most frightening of situations safely.
RIP - This product is no longer available on our network. It was last seen on 01.01.2015

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  • Availability: Out Of Stock
  • Supplier: Pickabook
  • SKU: 9781899398027
Availability: In Stock
£3.27
social sciences Social Sciences, Law & Economics > Social Sciences
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Product Description

One in five workers are violently attacked or abused at work every year. This guide shows how to prevent conflict escalating out of control when dealing with angry customers, patients & clients, &, if it's too late for that, how to handle even the most frightening of situations safely.

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Jargon Buster

Year - The time it takes the planet earth to orbit the sun. This takes around 365.25 days.
Year - 365 days (366 days in a leap year), the time taken for planet earth to make one full revolution around the sun.
Monkey - A medium sized primate animal that lives in tropical countries in the trees

Supplier Information

Pickabook
A UK based company founded in 1998. Offering exceptional value for money on a wide range of books including leather bound books and sticker books.

Over 5 million books in stock - all new
Discounts of upto 80 percent
Excellent customer service
Fast delivery
Page Updated: 2015-03-31 20:45:45

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