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A Guide To Computer User Support For Help Desk And Support Specialists

A guide that focuses on the informational resources and technical tools students need most to function effectively in a support position. It helps readers develop the skills to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, and train end-users.
RIP - This product is no longer available on our network. It was last seen on 01.01.2015

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  • Availability: Out Of Stock
  • Supplier: Pickabook
  • SKU: 9781133188605
Availability: In Stock
£47.47
science & technology Mathematics, Science, Technology & Medicine > Science & Technology
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Product Description

A guide that focuses on the informational resources & technical tools students need most to function effectively in a support position. It helps readers develop the skills to handle troubleshooting & problem solving, successfully communicate with clients, determine a client's specific needs, & train end-users.

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Jargon Buster

Computer - A programmable electronic machine which stores and manipulates data.
Students - A group of humans who are still in full time education
Desk - A piece of furniture often used in and office for writing or computer use
technical - Something that relates to a good level of skill and methods.

Supplier Information

Pickabook
A UK based company founded in 1998. Offering exceptional value for money on a wide range of books including leather bound books and sticker books.

Over 5 million books in stock - all new
Discounts of upto 80 percent
Excellent customer service
Fast delivery
Page Updated: 2015-03-31 20:45:45

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