Whenever you have a technological trauma, were here to help with our KNOWHOW 1-year 24/7 Help & Advice service. We have experts in every area of technology ready & waiting for your call, no matter what time of day or night, all year round. The service covers most household technology, so whether youve got a computer conundrum or your TV is being troublesome we can help! Freephone assistance Members get full access to our UK-based experts through an exclusive Freephone number, so theres no need to worry about call costs if your issue takes some time to fix. We can help It doesnt matter how simple or complex your call is. We can do everything from give advice on how to use Windows applications through to connecting a Smart TV to the internet. Well stay on the line & take you through the whole process so you can enjoy your product fully. Remote fix If youve got a complex computer issue, our innovative " Remote Fix" technology lets our expert share control of the mouse while they guide you through the solution over the phone. This state-of-the-art system lets you go hands-free while we do all the tricky stuff & lets us solve over 80% of computer problems right away. Youll receive a starter pack with full details of how to start using this service when you buy a years membership. Our experts will only be a call away, every hour, every single day with the KNOWHOW 24/7 Help & Advice service.