Demand for managed services is expected to grow dramatically over the next four years, with small businesses
- those with fewer than 100 employees
- expected to make up more than half of this market opportunity. These companies may have complex IT needs but generally don't have the technical staff or expertise needed to keep up. They look to service providers for a flexible infrastructure & simplified management, along with better quality & reliability than they can achieve in-house. To meet this opportunity, service providers are transforming their networks, using services-ready platforms to deliver an array of profitable IP-based communications services.