
Do you need some professional help setting up your CCTV DVR Security System to the Internet or Mobile Phone Want to setup your CCTV Security Kit & DVR but dont have the required IT knowledge we can help. This service is available for CCTV kits purchased from Maplin only Remote configuration of your router using either a static or dynamic IP address Configuration of your DVR to ensure you have the right settings for your desired application Ensure its possible to view your premises remotely & check on a web browser Technical telephone support to configure either a iPhoneandreg or Android for mobile viewing Maplin are pleased to introduce a professional CCTV Remote Monitoring & Smartphone Access Setup support service. If you wish to remotely view your CCTV Cameras & DVR System over the internet & on your mobile phone this service could save you time & money. brbr Our technically trained Customer Care agents are on standby to remotely assist with the network configuration & setup. This exclusive service is only available to our customers who are purchasing one of the Maplin range of Camera DVR Kits.brspan classbold How the service worksspanbrbr 1. Order your desired CCTV DVR Security System from Maplinbr 2. Connect the up the CCTV DVR Security System to your routerbr 3. Locate your routers username & password as these will be requiredbr 4. Youll need to download & install the Team Viewer software see Team Viewer
- Minimum requirements belowbr 5. Contact our Customer Care department once you have received & setup your CCTV DVR Security Systembr 6. Our technically trained Customer Care agents well we do the restbrbrspan classbold Customer Informationspanbr By purchasing this product you are accepting the Team Viewer
- Minimum requirements & Disclaimer shown at the bottom of this page. This service requires the customer to have internet connection on a PC or Macandreg with the United Kingdom. brbrspan classbold Once your appointment is bookedspanbrbr U Before you install or permanently fix your CCTV DVR Security System Ubrbrbr Download & install the Team Viewer software onto a PC or Macandreg using the link below this will give an ID & Password which youll need to provide to the Maplin Technical Customer Care advisor to allow them to take control of your machine. Make sure the PC or Macandreg is on the same network that the CCTV DVR Security System is connected too. brbra hrefhttpwww.maplin.co.ukteamviewer target_parent To download Team Viewer span classbold pinkclick herespan & follow the instructions onlineabrbr Ensure your PC or Macandreg is powered up & all non essential programs & documents have been closed
- see disclaimer belowbr Connect the cameras to the CCTV DVR Security Systembr Connect the CCTV DVR Security System to a TV or monitorbr Connect the CCTV DVR Security System to your directly to your router via an Ethernet cablebr Power up the CCTV DVR Security Systembrbr We will then arrange to remotely log on to your PC or Macandreg using the Team Viewer software to complete the remote setup at a time that is convenient for you.br We will take control of your PC while talking you through various aspects of the set up on the telephone.br We will require you to have your router login & password to hand without this it will not be possible to configure the settings needed. br This service must be purchased at the time of ordering your CCTV DVR Security System for more information feel free to contact our sales team on 0844 557 6000 Lines open Mon
- Fri 830am
- 8pm Sat 9am- 5pm Sun 10am
- 4pm.brbrspan classbold Please notespan
- The configuration appointments are Monday
- Friday 10am
- 4pm. Unfortunately we cannot offer booking for the CCTV Remote Monitoring & Smartphone Access Setup Package at the out of office hours or at the weekend.brbrspan classbold Team Viewer
- Minimum requirementsspanbr Operating system Windows 7 32 bit & 64 bit. Windows Vista 32 bit & 64 bit. Windows XP 32 bit with SP2br Processor type Pentium II or higher. Processor speed 450 MHz or higher. Memory RAM 128 MB or more. Hard drive space free 200 MB or more. Browser Internet Explorer only v. 5.5 & abovebrbr B Please Note B If using Windows 7 or Vista User Account Control UAC must be enabled to use Team Viewer.brbr To install Team Viewer you must have Administrator privileges for your computer. If you have more than one user on a single PC any existing or new user accounts must also have administrator privileges for Team Viewer to work effectively. If your browser settings are set to high this may stop the download from starting. To avoid this set your browser security settings to medium before downloading the software. Switch your settings back to high once your install has finished.brbrspan classbold Disclaimerspanbr When requesting & accepting a remote control session from a Maplin Electronics Ltd representative to assist you with a technical support or related query you accept responsibility for any changes made to the computer content or system settings. Maplin Electronics Ltd are not responsible or liable for the linking or viewing of any content operation of diagnostic software or overall system performance.brbr We recommend that you ensure you backup your data & media on a regular basis as all data is important. Maplin Electronics Ltd canno