The Nortel IP Phone 2002 is a multi-line, intermediate-level, standards-based IP Phone within the IP Phone 2000 Series portfolio & supports moderate call traffic environments. With a 4 line x 24 character LCD, four-way navigation cluster, programmable line/feature keys & hands-free speakerphone, the IP Phone 2002 is ideally suited for users such as office professionals, technical specialists & administrative personnel.