This is a graded product. A1 products are as new but have been box opened. All A1 products will be fully bubble-wrapped for transportation. GRADE A1 Key Features. Easy to Use Large Illuminated Keys Large Screen with Easy to Read Font 3 Speed Dial Buttons. Hearing aid compatible This device is suitable for the hard of hearing with hearing aid compatibility M4/T4 Easy to Use The Emporia Comfort has large tactile user friendly keys. This flip feature phone is lightweight & compact to handle. It comes complete with an integral two mega pixel camera to capture those special moments..