HP Care Pack Support Plus 24 with Defective Media Retention
- Extended service agreement
- parts & labour
- 5 years
- on-site
- 24x 7
- 4 h HP Support Plus 24 helps you increase performance & availability with comprehensive, consistent hardware & software services. Working with your IT team, HP services engineers deliver onsite hardware support & over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HP products & selected multivendor hardware & software. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings. The HP Defective Media Retention lets you keep & control your disk & your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel & provide a replacement disk.HP Defective Media Retention is available as a component of hardware support in convenient HP Care Pack services with a variety of response & coverage options. This makes it easy to select the right match for the requirements & realties of your business.