HP IC ML-DL-BL SW SUP.

Product Description

HP Care Pack Support Plus 24 with Defective Media Retention
- Technical support
- phone consulting
- 5 years
- 24x 7
- 2 h
- for HP Insight Control Environment
- licence The solution to flexible, reliable IT is simple: HP Care Pack Services. Choose expert advice & personalized IT support across the entire IT lifecycle. It's good for business, budgets & results, & simply the service that suits you
- at a price you can afford. The HP Defective Media Retention option lets you keep, & control, your disk & your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel (if needed) & provide a replacement disk. Before the actual replacement occurs, you must inform the authorized HP support agent of your intention to keep the disk drive. You must also copy the information found on the label of the malfunctioning disk drive & provide it to HP. The malfunctioning part will then be replaced. You will be responsible for destroying and/or permanently removing the drive from production.