P9000 PA 1TB 0-30TB LTU SW SUPP.

Product Description

HP Care Pack Proactive 24
- Technical support
- phone consulting
- 5 years
- 24x 7
- 2 h
- for HP P9000 Performance Advisor
- 1TB capacity
- 0-30 TB HP Proactive 24 Service is an integrated hardware & software support solution designed to help you get more from your IT investment. It combines industry-leading preventive assistance with responsive support that helps you address problems quickly & effectively. Proactive 24 not only helps increase the return on technology investments across your IT infrastructure. It establishes a collaborative relationship between you & HP that strengthens your IT team & gives you rapid access to expertise as issues arise. An assigned account manager is your primary contact within the HP Services support organization for proactive services & access to diverse technical resources. Your account manager works closely with your IT staff to understand your environment & goals; document all the components of your infrastructure; recommend changes to improve availability, performance, & stability; & monitor ongoing operations using state-of-the-art remote tools. When problems occur, Proactive 24 delivers comprehensive single-point-of-contact assistance around the clock. It gives you 2-hour response for software issues & 4-hour onsite response for hardware problems.