Service from the Start with Comprehensive Coverage extends normal wear & tear repair coverage to include accidental breakage of cracked plastics, broken screens, keypads & more. This enhanced level of coverage helps to lower your total cost of ownership, protects your investment & productivity, & provides service peace of mind. Protect your investment in Symbol Technologies solutions with the technical expertise & added value only Symbol can provide. Symbol On Site System Support delivers peace of mind with the services you need, ensuring rapid problem resolution & a fast return to full operability with a range of options to fit your business needs. When you need help, you don't need recordings. That's why Symbol On Site System Support is designed to provide an immediate response with minimum effort. Initiate on-site service with a single phone call; a Symbol Support Specialist will offer quick problem determination & resolution. In addition, the defined call escalation process ensures that a Symbol Network or Systems Support Engineer addresses your issue within the response commitments of your contract. If on-site response is required, a Symbol Field Service Representative will be dispatched to your location the next business day. You can rely on Symbol to get your system up & running
- your call is tracked & managed until your system is repaired & restored to optimal performance. With On Site System Support, Symbol makes repair simple & easy. On Site System Support offers a complete suite of options tailored to help you maximize the benefits of your Symbol solution. Whether your business relies on wireless switches, access ports or industry-leading RFID products, you can depend on high quality service to meet your unique support needs. When Symbol-trained technicians are dispatched to your facilities, they provide the professional expertise necessary to address any issue, including diagnosis & repair of any covered product.