Water is categorised into three types Hard Medium & Soft. The more minerals water contains the 'harder' it becomes. As water becomes 'harder' it also becomes more damaging for our hair as it binds tiny limescale molecules to the lengths soft water however can cause hair to become slippery & unmanageable. The revolutionary formulation in Area H20 Soft Water Conditioner acts as a magnet attracting mineral ions allowing you to wash them away easily. This nourishing conditioner leaves hair smooth less flyaway with a long-lasting brilliant shine. Directions of use: After using Area H20 Soft Water Shampoo massage a small amount of conditioner into wet hair. Leave for a few minutes. Rinse well.