We also hold stocks of these items in all of our stores. When washing, please follow the manufacture's instructions, & use a low temperature woollen cycle. Please note: we are unable to accept return of these items for hygiene reasons. If you are unable to collect this item from your local warehouse/collection point, for a small additional charge we can made arrangements for this product to be posted to you direct. Please advise if this service is required in the ' Special Instructions' box when placing your order online, & we will confirm the cost to you before processing your request. Alternatively, please call 0845 0850 480 to place your order by phone.