This is a brand new unused product in its original packaging. All of our products with a 90 warranty as standard.
The
...This is a brand new unused product in its original packaging. All of our products come with a 90 day warranty as standard. Experience
...Intel Solid-State Drive Pro 1500 Series accelerates business storage & lowers total cost of ownership with integrated drive encryption,
...Offering performance, built-in data protection, & flexibility, the Intel Solid-State Drive 320 Series delivers substantial
...Intels new family of Intel Ethernet X520 Server Adapters are the most flexible & scalable Ethernet adapters for todays demanding
...This is a brand new unused product in its original packaging. Intel’s new family of Intel Ethernet Converged Network Adapter X520
...Powered by Frooition
Product Information -
Release date: 2010 Microarchitecture: Core Core Name: Penryn Manufacturing Process: 0.045 micron Socket Type: Socket P The Number of Cores: 2 The Number of Threads: 2 Multiprocessing: Not supported Frequency: 2.3 GHz Bus speed: 800 MHz L1 Cache: 64 KB (code)Condition
Fully tested & working
Encore is the brand name for bargain new & refurbished computers from the Stone Group, the UKs largest privately-owned IT hardware manufacturer.
Stone is dedicated to supplying the UK Public Sector, so many of these computers will have been supplied new to Universities, Colleges, Local Authorities, Government Departments or the NHS, or used in those environments before being upgraded.
As Blancco Gold partners & with over 25 years? experience in the IT industry, our team of highly-skilled, dedicated professionals are able to carry out complete data erasure of existing data on devices before being put through rigorous safety & functionality testing. Finally, the devices are re-imaged with a brand new & genuine copy of Microsoft Windows®, affixed with a second Certificate of Authenticity.
Theres also the option to upgrade the specs of your device so it suits the power & performance you're looking for in a PC.
Of course, they?ll be the occasional scratch or mark that may give the game away, but in all other aspects, there?ll be minimal evidence of wear & tear, & to offer peace of mind, we provide a 2 year no-quibble warranty as standard on all our Stone Approved PCs.
For general advice or sales enquiries, please call us on 01785 786 786.
For technical support or help setting up your new device, please call us on 01785 786 783.
You can also email us at recycling-enquries@stonegroup.co.uk or chat to us using live chat between 9am & 5pm Monday to Friday
You can write to us at:
Stone Computers
Granite One Hundred
Acton Gate
Stafford
ST18 9AA
The table below shows when your order should be with you.
This is only a guide to help manage your expectations & does not guarantee when your order will be dispatched/arrive.
Delays may occur during delivery that are out of our control. Please refer to the tracking information provided once your order has been dispatched for delivery information
Standard Premium* Additional charges may apply for Northern Irel&, Scottish Highlands & other offshore locations. Exact delivery costs will be shown during checkout.
All orders go through a rigorous pre-delivery inspection before we install your chosen operating system. We aim to dispatch all orders within the timescales stated above, however, there may be times where this is not possible (eg. Components, chargers, accessories fail QC checks, BIOS password restrictions). In these cases, we will dispatch your device as quickly as possible without compromising on quality
All orders are dispatched using a next working day service with Fed Ex. In most cases, delivery takes place the next working day, however, as with all delivery services, there is a risk that orders may be delayed in transit. Fed Ex provides full tracking & allow you to reschedule your delivery or provide delivery instructions through their website & mobile app.
Stone Group/ Encore are not responsible for any delays that occur once the item has left our warehouse.
Next day delivery is only available on orders of less than 10 devices. If you need more than this on a next day service, please contact us by phone, email or live chat prior to placing your order.
Orders placed over weekends or Bank Holidays are processed the next working day.
During exceptionally busy periods, these delivery times may change. If there are any delays, you will be informed of this during the checkout process.
We only ship to addresses in the UK.
RETURNS INFORMATION
We at Encore PC pride ourselves on providing the best customer service experience by offering customers finest top quality services & products. But if for some reason you are not fully satisfied with your system, we would like to give the opportunity to work with us to try & get the issue resolved as soon as possible. We would like to ensure that your full customer service experience has been a positive one & we hope this leaves you feeling happy with the service given.
14 DAY RETURNS
You can return an item to us for a refund/exchange within 14 days from the day after your order was delivered. Once you have told us you want to return an item, you should do so without undue delay & not later than 14 days from the day on which you informed us of your decision to cancel the order. You can examine the goods as you would in a shop but to obtain a full refund you must not start using them, install them or input any data/software. The goods must be returned in ?as new? condition & in their original packaging. Your device must be returned with all the accessories that came with it, any free gifts or promotional items & ideally the original packaging.
All returns must be sent to the following address:
Encore PC
Stone Group
Granite One Hundred
Acton Gate
Stafford
ST18 9AA
Please note: If you do change your mind about a product, you are responsible for paying the return postage. We strongly recommend that you use an insured & tracked service such as Royal Mail Special Delivery or Collect+.
Please ensure that you include your original order number. Any refunds will be processed once the goods have been received back into our warehouse & checked by our team.
Once you have sent your order back to us, please provide us with the tracking information.
TECHNICAL SUPPORT & WARRANTY INFORMATION
Your computer comes with a 90 Day Return to Base Warranty, so in the unlikely event that a fault occurs within your first three months, we will send a courier to collect your machine from you before collection make sure all data is backed up as we are not liable for any data loss, repair/replace any faulty components & return the device back to you (once repaired) using a next day courier service at no extra cost. You can extend your warranty & support cover up to one year. The one year extended RTB warranty can only be purchased at the same time as your device.
If you need any technical support for your device please call our Technical Support line on 01785 786783 & one of our advisors will be happy to help you.
FAULTY GOODS
If a fault occurs within 90 days from the date of delivery (or within 1 year of purchased RTB warranty), we will send a courier (either Fed Ex or DPD) to collect your device from you. We will try to repair the item in the first instance, repairing or replacing any faulty components & we would then return the device back to you (once repaired) using a next day courier service at no extra cost.
If we are unable to repair your device for any reason, we would then offer to replace your item for a like-for-like device. If we are out of stock of this item, we would then offer you an alternative or a device of your choosing, up to the value that you paid for your original order.
CONSUMABLE GOODS
Any software packages (I.E Windows 10 Pro or Microsoft Office) that are purchased with your order are non-refundable due to these being added extras/upgrades. Your Microsoft Office package are redeemable, as this will be added to your account, so can be used on another device. We will deduct this from the price of your order when returned to us.