To meet the needs of Sonic WALL GMS customers, the Sonic WALL GMS 24x 7 Service Contract program provides fast, 24x 7 technical support to keep network downtime to a minimum. This program has been designed for Sonic WALL GMS customers who rely heavily on network/ Internet connectivity & cannot afford to have their network down. The Sonic WALL GMS 24x 7 Service Contract program is based on a yearly subscription.