HP Care Pack services offer upgraded service levels to extend & expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your hardware & software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain TCO. & they offer you coverage options for all key IT areas. All Supportpacks must be purchased within 180-days of Hardware purchase date with the agreement start date being the Hardware purchase date (and NOT Supportpack purchase date). Supportpack registration should be done within 10-days of its purchase & is a must before receiving any support from HP. HP Supportpack are available from commercial computer resellers.