Trust Lenovo to cover the full lifecycle of your IT assets & free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction & success, Lenovo offers a portfolio of service & support solutions. If we can’t resolve an issue on the phone, ship your product to a Lenovo repair facility. All shipping is paid by Lenovo. OR When an issue can’t be resolved over the phone, deliver your product to a Lenovo service centre for repair or exchange. With Lenovo’s Customer Carry-In Service, you drop off & pick up.