HP Proactive Care Service (Proactive Care) offers an integrated set of reactive & proactive services designed to help you improve the stability & operation of your converged infrastructure to achieve better business outcomes. In a complex converged & virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. ...

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive & proactive services designed to help you improve the stability & operation of your converged infrastructure to achieve better business outcomes. In a complex converged & virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies & tools designed to help reduce downtime & increase productivity. Should an incident occur, Proactive Care

Includes:: onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business & operational needs. Proactive Care

Includes:: firmware & software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify & resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends & prevent repeat problems.



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HP Proactive Care Service (Proactive Care) offers an integrated set of reactive & proactive services designed to help you improve the stability & operation of your converged infrastructure to achieve better business outcomes. In a complex converged & virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. ...

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive & proactive services designed to help you improve the stability & operation of your converged infrastructure to achieve better business outcomes. In a complex converged & virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. ...

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive & proactive services designed to help you improve the stability & operation of your converged infrastructure to achieve better business outcomes. In a complex converged & virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. ...

Next Business Day Proactive Care Service
- an HP authorized representative (CE) will arrive at the customers site during the onsite
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• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. HPE Support Plus 24 helps you increase performance & availability with comprehensive, consistent hardware & software services. Working with your IT team, HPE Services engineers deliver onsite hardware support & over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HPE products & selected multivendor hardware & software. In addition, this convenient HPE packaged service makes software updates available to you at substantial savings. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. HPE Support Plus helps you increase the performance & availability of your IT infrastructure with comprehensive, consistent hardware & software services. Working with your IT team, HPE Services engineers deliver onsite hardware support & over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HPE Care Pack packaged service makes software updates available to you at substantial savings. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with rapid-response onsite & remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, & printing. Choose 4-hour same business day hardware support when you need to: extend your hardware warranty coverage with prompt service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HP & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...