When it comes to working efficiently, there's no time for downtime. For your peace of mind, you want to know you can access high-quality support quickly & easily. You want to choose among service levels that meet your specific business requirements. & you want competitively priced support to ensure a lower cost of technology ownership for your company. HP Support Packs cost-effectively upgrade and/or extend the warranty on your product, & post-warranty Support Packs are available even when your warranty has expired. A wide range of service options is available to meet your business uptime needs. HP e-Support Pack is an electronic version of the packaged HP Support Pack & offers greater flexibility by providing more service options.