HP Pick-Up & Return HW Support 3 year (Consumer) This HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan

Includes:: telephone technical support via a dedicated phone line, remote diagnostic services & hardware repairs during the extended coverage period HP pays for door-to-door, pickup & return delivery for repair or replacement of your supported HP product. Must be purchased while the standard warranty is in effect & provides three years of coverage from the hardware purchase date. Covers all parts & labor needed to repair your HP product or replacement if it cannot be repaired.

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The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. value-priced Pick-Up & Return Service provides high-quality door-to-door hardware service. It

Includes:: telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at a HP-designated repair center; & return of the operational unit to you. In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile & desktop devices. Choose Pick-Up & Return Service when you need to quickly access remote problem diagnosis & technical support; improve uptime & productivity with prompt repair services; obtain consistent, expert hardware support backed by HP.

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The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. What Do I get? value-priced Pick-Up & Return Service provides high-quality door-to-door hardware service. It

Includes:: telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; & return of the operational unit to you. Service Highlights Remote problem diagnosis & support
- HP Services professionals work with you to isolate hardware problems & help with product installation, configuration, setup, & problem resolution. Repair center services
- For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage

Includes:: all required parts & materials. Pick-up by HP
- An HP-authorized courier picks up your failed equipment at your site & delivers it to the HP-designated repair facility. Return shipment
- An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation & usually takes between 3 & 7 days. You may request accelerated delivery for the actual additional cost of the shipment. Standard business hours coverage
- Service is available 8:00 am
- 5:00 pm Monday through Friday, excluding holidays.









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Hewlett Packard takes great care of its customers
- that's why it provides you with reliable & high-class service to make you feel
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Economic pressures & dynamic business environments can create complex IT challenges. With your business on the line 24x 7, the availability of your infrastructure is more important than ever. HP Services works the way you do to resolve tough IT issues & help you get more value from your infrastructure investment. HP's highly skilled IT professionals can help you stay in control of critical information resources, provide consistent & predictable performance, & deliver access that is unquestionably secure. HP offers the industry's most comprehensive suite of proactive services & end-to-end environment protection with a single source of accountability.HP Support Pack Post-Warranty Service is an on-site, hardware support service. It

Includes:: phone support, labor, parts & required travel by HP to supply the service. Replaced parts become the property of HP.

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The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation Extended service agreement Replacement Full Contract Period
- 2 years
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Replace failed hardware units quickly & conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges
- for both the returned & replacement products
- are prepaid by HP. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data or in instances when your data can readily be restored from back-up devices.

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2 Years Extended Warranty Exchange CP1215/CP1515/CP1518 Colour Laser Jet Printers Replace failed hardware units quickly & conveniently with HP Services’ reliable standard exchange service. This easy-to-use Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP branded products. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Replace failed hardware units quickly & conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges
- for both the returned & replacement products
- are prepaid by HP. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices.

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The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation.HP Support Plus helps you increase the performance & availability of your IT infrastructure with comprehensive, consistent hardware & software services. Working with your IT team, HP Services engineers deliver onsite hardware support & over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings. ...