The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Choose Pick-Up & Return Service when you need to: quickly access remote problem diagnosis & technical support; improve uptime & productivity with prompt repair services; enhance your standard warranty with Accidental Damage Protection coverage; obtain consistent, expert hardware support backed by HP.