This value-priced HP Care Pack provides high-quality door-to-door hardware service. It
Includes:: telephone support, pick-up of your failed HP branded hardware unit, repair or replacement at an HP designated repair centre, & return of the operational unit to you Pick-up by HP
- An HP-authorized courier picks up your failed equipment at your site & delivers it to the HP-designated repair facility. Return Shipment – An HP-authorized courier returns the repaired or replaced equipment to your location. turn around time for this service will be between 5 & 6 business days. Standard business hours coverage – Service is available 8:00 am
- 5:00 pm Monday through Friday, excluding holidays.