The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation.HPs Global next day response service provides the mobile computer user with a hardware support solution for their new HP portable product that is easy & convenient. Choose Global Next Business Day Hardware Support when you need convenient support when traveling internationally; local country local language support within business hours & business days; multinational geographic coverage to match your travel habits; consistent service coverage across geographically dispersed sites.