This easy-to-use HP Care Pack offers quality return-to-HP service with remote telephone support & offsite repair at an HP-designated repair center. One low price covers equipment repair or replacement, all parts, labor, and return shipment to you. A choice of service levels gives you flexible shipment options. Choose Hardware Return Service when you need:a cost-saving, reliable support solution for products in non-critical business & home environments;over-the-phone problem diagnosis & technical support;expert offsite support for HP products. This support covers CPU only.