Increase equipment availability & productivity with high-quality onsite & remote support for your HP hardware, as well as selected multivendor equipment. This flexible Care Pack packaged service covers desktops, workstations, servers, storage systems, notebooks & laptops, handhelds, network equipment, & printing & imaging devices.HP Hardware Support Onsite Service provides high-quality remote assistance & onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times & coverage windows, as well as between several coverage periods to address your specific service needs.