The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation.HP 24x 7 Software Technical Support provides comprehensive round-the-clock services & cost-saving updates to help you enhance the performance & availability of software from HP & other leading vendors. This convenient service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features & use, problem diagnosis & resolution, & software defect identification. Any member of your IT staff can electronically access essential product & support information. In addition, 24x 7 Software Technical Support brings you software updates at substantial subscription savings. This

Includes:: new versions of HP & selected third-party software products, patches, & documentation, as well as licensing to use & copy these versions. Choose 24x 7 Software Technical Support when you need to improve the productivity of system managers & operators, improve system performance & reduce downtime due to software defects, expedite problem resolution through expert-level technical resources available whenever you need them, enjoy consistent service coverage across geographically dispersed sites, update HP & selected third-party software at a predictable cost, take advantage of subscription savings on software updates & keep your license compliancy up-to-date.

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The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HP & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with high-quality onsite & remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks & laptops, network equipment, & printing. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HP & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HP & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with rapid-response onsite & remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, & printing. Choose 4-hour same business day hardware support when you need to: extend your hardware warranty coverage with prompt service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HP & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. The Defective Media Retention service applies only to products and/or parts replaced by HP due to malfunction. It does not apply to any exchange of products and/or parts that have not failed. ...

This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair & restoration activities. Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, & enhance IT resource planning & IT staff efficiency. ...

This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair & restoration activities. Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, & enhance IT resource planning & IT staff efficiency. ...

This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair & restoration activities. Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, & enhance IT resource planning & IT staff efficiency. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation.HP Software Technical Support provides comprehensive services & cost-saving updates to help you enhance the performance & availability of software from HP & other leading vendors. Available standard business hours on standard business days, this convenient service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features & use, problem diagnosis & resolution, & software defect identification. Any member of your IT staff can electronically access essential product & support information. Choose Software Technical Support when you need to improve the productivity of system managers & operators; improve system performance & reduce downtime due to software defects; expedite problem resolution through expert-level technical resources; enjoy consistent service coverage across geographically dispersed sites; update HP & selected third-party software at a predictable cost; take advantage of subscription savings on software updates; keep your license compliancy up-to-date. ...

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation.HP Critical Advantage (CA) service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive & reactive services designed to help you improve performance, availability, & functional use of your technology.CA

Includes:: proactive & reactive support for the products in your IT environment. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, & your overall business objectives. A mutually agreed-upon support strategy is then designed & documented in an account support plan. The account team meets with you annually to discuss progress against the plan & to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies & tools to help you minimize downtime & improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), & networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, & use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment. CA also

Includes:: flexible proactive service credits that grow as your total investment in the CA service grows within your IT environment. The account team will then use these credits to provide further proactive services that are selected for your IT environment based on your specific needs.



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