• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

HP Foundation Care provides hardware & software support, enabling faster resolution of problems on HP & third party products. Foundation Care Next Business Day
- the most economical support level with coverage hours during the typical business day of Monday-Friday, 8 a.m.
- 5 p.m. local time.

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• Provides 4-hour response for HPE hardware. • Provides 2-hour response on software support through telephone access to highly trained support personnel. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive & reactive services designed to help you improve the availability & performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies & tools designed to reduce downtime & increase productivity. Proactive Care helps you avoid issues by providing such services as firmware release & software patching analysis & recommendations, so that your environment is current & compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. HPE Support Plus 24 helps you increase performance & availability with comprehensive, consistent hardware & software services. Working with your IT team, HPE Services engineers deliver onsite hardware support & over-the-phone software support around-the-clock 365 days per year. Service coverage encompasses HPE products & selected multivendor hardware & software. In addition, this convenient HPE packaged service makes software updates available to you at substantial savings. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. HPE Support Plus helps you increase the performance & availability of your IT infrastructure with comprehensive, consistent hardware & software services. Working with your IT team, HPE Services engineers deliver onsite hardware support & over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HPE Care Pack packaged service makes software updates available to you at substantial savings. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with rapid-response onsite & remote support for your HPE hardware, as well as selected multivendor equipment. This flexible HPE Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing. Choose 4-hour same business day hardware support when you need to:extend your hardware warranty coverage with prompt service for key systems & devices;obtain easy-to-buy, easy-to-use onsite services;improve hardware performance & uptime;increase the return on your HPE & multivendor hardware investments;enjoy consistent service coverage across geographically dispersed sites. The Defective Media Retention service applies only to products and/or parts replaced by HPE due to malfunction. It does not apply to any exchange of products and/or parts that have not failed. ...

HPE magneto-optical rewritable cartridges allow virtually unlimited read/write cycles, making them the ideal choice for data management in information-intensive environments. HPE write-once cartridges are designed for permanent storage of data that can't be altered or erased. Both disk formats have an archival life of 100 years & are engineered to HPE's exacting quality standards. Select HPE optical disks to enhance the reliability, performance, & longevity of your drive. Each HPE optical disk is encased in a sturdy, poly-carbonate casing to inhibit both the attraction of dust particles & static build up. ...

Serial Attached SCSI (SAS) provides a superior storage solution. With some storage requirements escalating & others becoming more complex, factors such as flexibility, performance, increased reliability, greater density, security, scalability & accessibility are more critical than ever. SAS Midline hard drives are ideal for servers or external storage for high-capacity, non mission-critical environments with less than 40% workloads requiring economical reliability (about twice that of entry drives) & redundant data paths to the drive, e.g. disk backup, archival, reference, & other highly available applications. Please note: networking components such as switches, routers, UPS & wireless devices require that speeds & standards be consistent throughout the network to gain optimum performance. To avoid compatibility clashes or for advice, please contact us on solutions@ebuyer.com. ...