The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. The HPE Defective Media Retention option lets you keep, and control, your disk & your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HPE for support. An HPE support agent will diagnose your system problem, dispatch personnel (if needed) & provide a replacement disk. ...

• Provides 4-hour response for HPE hardware. • Provides 2-hour response on software support through telephone access to highly trained support personnel. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Provides 4-hour response for HPE hardware. • Provides 2-hour response on software support through telephone access to highly trained support personnel. ...

• Provides 4-hour response for HPE hardware. • Provides 2-hour response on software support through telephone access to highly trained support personnel. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive & proactive services designed to help you improve the stability & operation of your converged infrastructure to achieve better business outcomes. In a complex converged & virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...