• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Provides 4-hour response for HPE hardware. • Provides 2-hour response on software support through telephone access to highly trained support personnel. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

Increase equipment availability & productivity with high-quality onsite & remote support for your HPE hardware, as well as selected multivendor equipment. This flexible HPE Care Pack packaged service covers desktops, workstations, servers, notebooks & laptops, network equipment, and printing. What happens when a disk goes bad? A defective drive component is no cause for alarm if your hardware is covered by an HPE hardware support agreement. An authorized HPE support agent simply travels to your site & swaps out the defective disk with a new one. Once you recover the backed-up data, you are ready to continue working. It's what happens next that could concern you, especially if you must comply with stringent internal or external data security regulations. While HPE has procedures in place to ensure data is erased from defective hard drives, there are a variety of tools & techniques which still can make the data accessible. Simply letting the disk & data leave your facilities could subject you to penalties under international, federal, state/local, and industry regulations now in effect. Keep your disk. Stay in control. You could solve the problem by keeping your drive component, but a standard hardware agreement would require you to purchase & manage the disk yourself. That's why more & more security-conscious companies are adding the HPE Defective Media Retention option to their HPE Hardware Support agreement. Hardware Support with Defective Media Retention (DMR) for HPE Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers & Storage Works products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. HP Support Plus helps you increase the performance & availability of your IT infrastructure with comprehensive, consistent hardware & software services. Working with your IT team, HPE Services engineers deliver onsite hardware support & over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HPE Care Pack packaged service makes software updates available to you at substantial savings. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

This cost-effective HPE Care Pack Service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HPE-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair activities. ...

This cost-effective HPE Care Pack Service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HPE-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair activities. ...

This cost-effective HPE Care Pack Service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HPE-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair activities. ...