Remote problem diagnosis & support HPE Services uses electronic remote support tools to isolate your problem & facilitate resolution. 4-hour onsite response For issues that cannot be resolved remotely, an authorized HPE Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HPE Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Escalation management Established escalation procedures enlist specialized expertise from HPE. ...

Remote problem diagnosis & support HPE Services uses electronic remote support tools to isolate your problem & facilitate resolution. 4-hour onsite response For issues that cannot be resolved remotely, an authorized HPE Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HPE Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Escalation management Established escalation procedures enlist specialized expertise from HPE. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Choice of service levels to meet specific business needs. • Maximise productivity by choosing the precise level of services to proactively manage your IT environment. • Fast, qualified response increasing uptime & maximising performance. ...

• Provides 4-hour response for HPE hardware. • Provides 2-hour response on software support through telephone access to highly trained support personnel. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with high-quality onsite & remote support for your HPE hardware, as well as selected multivendor equipment. This flexible HPE Care Pack packaged service covers desktops, workstations, servers, notebooks & laptops, network equipment, & printing. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HPE & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with high-quality onsite & remote support for your HPE hardware, as well as selected multivendor equipment. This flexible HPE Care Pack packaged service covers desktops, workstations, servers, notebooks & laptops, network equipment, & printing. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HPE & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with high-quality onsite & remote support for your HPE hardware, as well as selected multivendor equipment. This flexible HPE Care Pack packaged service covers desktops, workstations, servers, notebooks & laptops, network equipment, & printing. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HPE & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with high-quality onsite & remote support for your HPE hardware, as well as selected multivendor equipment. This flexible HPE Care Pack packaged service covers desktops, workstations, servers, notebooks & laptops, network equipment, & printing. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HPE & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...

The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. Increase equipment availability & productivity with high-quality onsite & remote support for your HPE hardware, as well as selected multivendor equipment. This flexible HPE Care Pack packaged service covers desktops, workstations, servers, notebooks & laptops, network equipment, & printing. Choose 4-Hour 24x 7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems & devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance & uptime; increase the return on your HPE & multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites. ...