HP Software Support Service provides comprehensive software support services for HP software & selected third-party software. As HP releases updates to software & reference manuals, these updates are made available to your system manager or designee. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. The service also
Includes:: a license to use & copy the software updates for each system covered by the original HP or original manufacturer software license. In addition, this service provides electronic access to related product & support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. Access to technical resources Problem analysis & resolution Escalation management Software product & documentation updates Expedited problem resolution through trained technical HP resources. Potentially reduces the cost of purchasing individual software updates through subscription savings. enhanced system performance & reduced downtime due to software defects. Notification for your system managers when new software updates are made available. Receive HP software & eligible third-party software updates at a predictable cost.