When our business depends on a piece of equipment running smoothly it is always good to know that in the event of any problems we have an expert on hand who can quickly resolve any issues we may have. & that is what the easy to use, easy to buy HP 1 year post warranty carepack provides. Extended Support For The HP Scanjet 8500 FN1 The service agreement covers parts & labour for a full year as well as remote diagnosis & telephone support. With the HP 1 year post warranty carepack support is available 13 hours a day, 8am to 9pm, over five days a week, Monday to Friday, &, should an engineer need to attend, the response time is a maximum of four hours. Lower Costs With an HP Carepack for the your Scanjet 8500 you get the peace of mind that comes with knowing that HP’s skilled engineers are just a phone call away. Having an expensive piece of equipment lay idle can be a big drain on resources but with this extended support any downtime can be minimised & your Scanjet will be up & running again in no time. Features Extends your warranty by 1 year For HP Scanjet 4 hour callout 13 hours a day support Manufacturers number HZ677PE