Designed for durability, the GN 2000 is the toughest contact centre headset yet. The headsets all-metal boom arm pivot is breakage-resistant, & keeps your headset going even in the most hectic work environments. The headbands knock-resistant, plastic-rubber composite is ultra-strong & resilient, & provides a solid, slip-free grip. The GN 2000 is also available in a USB (Universal Serial Bus) variant (requires USB (Universal Serial Bus) Adaptor), designed to deliver an outstanding Vo IP application experience. The sophisticated headset gives your agents ultimate, stereo-quality sound. Complete with in-line call controls, the GN 2000 USB (Universal Serial Bus) is a true plug-&-play product & is also Microsoft compliant.