With Fujitsu Service Pack / Contract Hardware Fujitsu guarantees the operation of your IT systems according to agreed service levels. When it comes to product availability, you can choose the response or recovery times appropriate for your enterprise from the various options offered. Service Packs are warranty extensions at a fixed price to be paid up front & with a defined period of validity. Service Contracts can be concluded at any time to ensure optimal service for the lifetime of a Fujitsu product, with payments due at regular time intervals.