Capture Documents & Extract Information quickly in Customer-Facing Situations Today, the speed of business transactions is hectic. In many customer-facing situations, businesses need to scan documents & capture information quickly, & move on to the next transaction.. . fast! Business representatives at a registration desk may have to scan a mix of paper documents & an ID or account card. It’s important for the representative to keep these items from getting lost or misfiled while the transaction is in process. Scanning should not divert the representative’s attention from the customer in front of him or her. Office managers need their agents to stay focused on customers, completing functional tasks & increasing the number of transactions per day: efficient imaging technology is essential. A wide range of organizations face these common challenges including: medical office registration desks, bank teller lines, state & municipal government offices, & insurance agencies.