HP Care Pack Pick-Up And Return Service With Accidental Damage
Protection For 6xxxb Series- Extended Service Agreement - Parts And
Labour (For CPU Only ) - 3 Years - Pick-up And Return - 9 Hours A Day
/ 5 Days A Week

Product Description

The Electronic HP Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. What Do I get? value-priced Pick-Up & Return Service provides high-quality door-to-door hardware service. It

Includes:: telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; & return of the operational unit to you. In addition, the services Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile & desktop devices. Service Highlights Remote problem diagnosis & support
- HP Services professionals work with you to isolate hardware problems & help with product installation, configuration, setup, & problem resolution. Repair center services
- For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage

Includes:: all required parts & materials. Pick-up by HP
- An HP-authorized courier picks up your failed equipment at your site & delivers it to the HP-designated repair facility. Return shipment
- An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation & usually takes between 3 & 7 days. You may request accelerated delivery for the actual additional cost of the shipment. Standard business hours coverage
- Service is available 8:00 am
- 5:00 pm Monday through Friday, excluding holidays. Accidental damage against liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP- designated location, as not all replacement parts may be available locally.