The Electronic HPE Care Pack Services (e-Care Pack) capability means that you can order, receive, update, & activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast & simple process that enables immediate registration & service activation. HPE Support Plus helps you increase the performance & availability of your IT infrastructure with comprehensive, consistent hardware & software services. Working with your IT team, HPE Services engineers deliver onsite hardware support & over-the-phone software support 13 hours per day, 5 days per week. In addition, this convenient HPE Care Pack packaged service makes software updates available to you at substantial savings.