Experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it. Extended Warranties must be purchased before the termination date of the original factory warranty, Extended Warranties are non transferable. Some aspects of the service definition presented on this web site may vary by location. In the case of a conflict between the service definitions contained on this site & the local service definitions the local service definitions will prevail. For more information, please refer to your Certified APC sales representative.