At Dandy Fellow getting your product back to us for an exchange couldn't be more easy. For just 9.95 we will pick up your return and swap it over at the same time with your requested exchange.
All normal terms and conditions apply for any product being returned to us.
How it works :
Download a returns form -Click Here
Complete returns form & read all terms and conditions
Add Swap It Service to your Basket
Browse the website and add the product you need to swap to & add to basket
Pay the total for the service and item(s)
We'll send out our courier to drop off items and make a collection at the same time
When we receive your returned item(s) back we will refund your money accordingly for what has been returned
Why buy the exchange product & Swap it service ? Simple its cheaper to get your product back to us, your don't have to worry about taking time out to post the product, plus your exchange is secured and doesn't sell out by the time you get the product back to us and someone else gets to it first in that size you needed.
Check List:
Please make sure the item being returned has all the original tags attached. Must be unworn and in a brand new condition as you received the item from us. If any item being sent back to us is not in a resalable condition you will be charged in full for the item & return back to you.
Please make sure the item is securely packed ready for the Driver to collect.
THIS SERVICE WILL ONLY BE AVAILABLE FOR UK MAINLAND CUSTOMERS. SOME POSTCODES MAY NOT BE ELIGIBLE.