Ubuntu 10.04 For Support Engineers

Product Description

Overview

This is an intensive introduction to Linux. We will aim to demystify this operating system & provide the basis for a high level of confidence when working with any Linux vendor, although we will concentrate on Ubuntu 10.04 LTS distribution methods & environment. The class is aimed at existing IT professionals with little or no UNIX/ Linux experience, who require a quick start in a Linux environment. This will be a customised event delivery, based on QAs mainstream Essentials of Linux Administration & Advanced Linux Administration classs.
The material suggested can be covered in 5 days, but the pace will depend on the delegate ability to assimilate what will be to them a brand new technology. The instructor will use significant amount of discretion throughout, adjusting the depth of the discussion & the exercises to the delegate level as the class progresses.
Delegates will be able to understand the philosophy of Linux, & work with any Linux version, with the emphasis on Ubuntu distribution environment. The delegates should leave with the confidence in manipulating files & directories; understand file & directory permissions; be able to filter data with filters & grep in particular; be able to read & broadly understand the purpose & behaviour of both BASH scripts.
By far the most important aim, however, is to give the delegates the confidence in operating in a Ubuntu environment.