The role of the receptionist is paramount in creating the right image & welcome to an organisation. " You don't get a second chance

Working for team can put an individual under a lot of pressure. This course teaches the time management, prioritisation & organisational

Our popular Secretarial, PA & Administrator Conference is back for 2011! The day will be packed with 5 brand new workshops covering

This workshop provides a unique opportunity for managers & secretaries/PAs to attend a forum together, which will enable them

Attackers today are targeting Web application vulnerabilities more than operating systems & networks. These vulnerabilities can

This 3-day workshop is designed to give delegates a broad overview of both the technical & social engineering aspects of modern

Do you feel that you have too much to do & not enough time to do it? Does everything seem a priority & communicating with others

This course provides practical guidance for individuals who wish to improve the way they deal with hostility, anger & confrontation

Managing anger can help to reduce the intensity of conflicts, & gives us an understanding of anger as a normal emotion with the

If you're leading a meeting, delivering a proposal or trying to convince people that what you are saying is a good idea, your