The cost of acquiring new customers far out weighs the cost of maximising the business potential of existing customers. Upselling

This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming

Understanding how all suppliers can effectively apply best practice category management principles to improve consumer understanding

This is a valuable foundation course that is highly structured, interactive & focuses on bringing out the best of our delegates

Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, & it is poor negotiating skills

In today's hi-tech world, are you making the best of your business & social networking tools for prospecting & lead generation?

This course is designed to give delegates the comprehensive skills & in-depth knowledge needed to analyse & access information