This class defines the unique challenges of leading rather than just managing a sales team. Delegates will learn to

Selling through a team or an organisation that is not directly under your control presents special challenges. Learn how to train

This highly practical & participative programme enables delegates to use the language of the board to sell broader solutions to

As businesses strive to control costs whilst growing their customer bases, the telephone has matured into more than just a communication

This is a course designed to assist individuals & companies to benefit from the experiences & research of succcessful retail establishments.

This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming

Understanding how all suppliers can effectively apply best practice category management principles to improve consumer understanding

This is a valuable foundation course that is highly structured, interactive & focuses on bringing out the best of our delegates

Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, & it is poor negotiating skills

Managing accounts is stepping up to a planned approach to lift sales results with existing clients. This two-day workshop will