This is a course designed to assist individuals & companies to benefit from the experiences & research of succcessful retail establishments.
...The cost of acquiring new customers far out weighs the cost of maximising the business potential of existing customers. Upselling
...This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming
...Understanding how all suppliers can effectively apply best practice category management principles to improve consumer understanding
...This is a valuable foundation course that is highly structured, interactive & focuses on bringing out the best of our delegates
...Managing accounts is stepping up to a planned approach to lift sales results with existing clients. This two-day workshop will
...In today's hi-tech world, are you making the best of your business & social networking tools for prospecting & lead generation?
...Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that most often lead to lost sales or a failure to maximise the potential of the sale. This course will offer delegates
Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, & it is poor negotiating skills that most often lead to lost sales or a failure to maximise the potential of the sale. This course will offer delegates the confidence to plan a negotiation strategy & execute it to perfection. Seven methods to improve negotiating are taught, & the most common negotiating errors are exposed. Through a series of role-plays each delegate perfects the best negotiating technique for them.
This training may be available onsite; please contact us if you are interested.