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Management Skills: Office Management

This extremely intensive course will concentrate on providing you with all the skills and techniques you need to run your office systems effectively, while also equipping you with the ability to manage yourself and the others around you. Designed

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: EOM-slash-311
Availability: In Stock
£995.00

Product Description

This extremely intensive course will concentrate on providing you with all the skills & techniques you need to run your office systems effectively, while also equipping you with the ability to manage yourself & the others around you. Designed carefully to enhance your existing skills, it will provide you with a valuable survival kit to deal with every aspect of your role when you return to work. In a nutshell you will have the know-how & the confidence to create a dynamic & stimulating office environment where systems & people work effectively together to achieve the desired results.

In modern working environments more & more secretaries & management assistants are encouraged to take on office management responsibilities. Whether it is purely taking over the day to day running of office activities or taking on a team of staff to help. This can be very challenging as not only will your workload increase but you will be required to use skills you have never used before. It is not uncommon to feel lost & unsupported in the office management role, everyone having high expectations of you & yet offering very little help & guidance. In addition there is very little formal training out there for office managers & that is why we have designed this unique programme in order to address this obvious gap.

During the intensive & highly practical two days you will learn:
  • The importance of defining & understanding your crucial role as an office manager
  • The keys to robust & effective organisation
  • How to underst&, write & control budgets with ease
  • The importance of possessing basic negotiation & influencing skills & how best to apply them in your role
  • How to get the outcome you desire through effective win/win communication skills
  • How to cram 24 hours into a morning
    - a masterclass in dynamic time management
  • How to manage difficult people, situations & stress in a calm & effective manner

This training may be available onsite; please contact us if you are interested.

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Jargon Buster

Stress - Also known as tension, a situation where a human can not cope with emotional or physical threats
team - A group of people or animals linked by a common purpose.
Office - A room where people work
running - A sport or hobbie of moving rapidly on foot. Can also refer to the running of equipment or run time refering to the length of time an applicance can run or the quiet running of an applicance.
robust - An physical or metaphorical object which is well built or hard to destroy
Day - The time it takes a planet or other space objects to complete one rotation.
Practical - Weather a task is easy to carry out and realistically succeed.
Formal - When something is carried out with high standards if etiquette.
Confidence - The feeling of being certain and belief in what you do.
Environment - The conditions and surrounding area.

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Page Updated: 2012-04-02 14:24:00

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