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Management Skills For An IT Environment

Your success as a manager in the IT environment depends on applying people-oriented skills to lead and motivate technical experts. Throughout this course, you practise the key skills and behaviours to get the best from technical people. You learn

RIP - This product is no longer available on our network. It was last seen on 25.10.2011

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: 906-slash-34363
Availability: In Stock
£1825.00

Product Description

Your success as a manager in the IT environment depends on applying people-oriented skills to lead & motivate technical experts. Throughout this course, you practise the key skills & behaviours to get the best from technical people. You learn to lead with vision, motivate & empower with passion, facilitate effective communication & delegate with clarity to individuals & teams.

In an immersive environment, you participate in an IT-focused, multimedia case study, as well as individual & group activities to apply management tools, techniques & strategies. Activities include:

  • Identifying & personalising your management approach
  • Mapping team & stakeholder interdependencies & potential conflicts
  • Developing motivational strategies for technical & non-technical individuals
  • Delegation role play within a simulated IT case study application
  • Designing a team-building event
  • Observing & enhancing your emotional intelligence
  • Managing performance to promote & leverage the strengths of your staff
  • Assessing the impact of disruptive behaviour in the workplace
  • Creating your managerial vision to determine your next steps

This training may be available onsite; please contact us if you are interested.

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Jargon Buster

team - A group of people or animals linked by a common purpose.
Key - A physical or virtual device or code used for opening something
technical - Something that relates to a good level of skill and methods.
Performance - When someone is presenting a form of entertainment, also how well someone is doing within a role.
Individual - A single separate item or person.
Vision - To be able to imagine, also can mean what you can see.
Environment - The conditions and surrounding area.

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Page Updated: 2012-04-02 14:24:00

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