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The Certificate is awarded to candidates passing the relevant examination, which can only be taken as part of an accredited training course. The examination consists of a single, 1-hour, "closed book", multiple-choice paper.

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: cm90501-slash-40339
Availability: In Stock
£795.00

Product Description

The Certificate is awarded to candidates passing the relevant examination, which can only be taken as part of an accredited training course. The examination consists of a single, 1-hour, "closed book", multiple-choice paper.

In order to pass, candidates must answer 18 or more questions correctly.

Although it is not a prerequisite, candidates who hold the ITIL Service Management Certificate or have attended an ITIL Service Management Foundation training course will be at an advantage.

This course is approved by ITSMF, the IT Service Management Forum & meets their training requirements.

This training may be available onsite; please contact us if you are interested.

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Jargon Buster

Paper - A thin sheet mainly used for writing. Available in a variety of colours. Made mainly from wood pulp.
Hour - A measurement of time, 60 minutes is equal to one hour
foundation - A flesh toned cosmetic applied to the face to create an even complexion.
Certificate - A document proving the truth of facts, for example a birth certificate.

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Page Updated: 2012-04-02 14:24:00

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