Modelling Business Processes offers practical, proven techniques for modelling, analysing & improving business processes. An

In order to deliver radical & beneficial change, business analysts must be able to identify, evaluate & improve business processes.

This course explores the key areas of background knowledge needed by business & systems analysts. It is designed to encourage

In order to create beneficial change in today's dynamic business environment, it is necessary for business analysts to understand

The ISEB's Foundation & Advanced Certificates in Programme & Project Support are professional qualifications that recognise the

This course provides delegates with a thorough grounding in requirements capture, analysis & documentation. A range of elicitation

Systems Design & Implementation Techniques takes a 'tool-kit' approach to systems design, presenting models from the Unified

In order to deliver solutions that meet business users' demands, it is essential that systems development professionals thoroughly

This course provides a thorough grounding in the basic issues associated with systems development. By using a wealth of practical