The growth in both the usage & subscriber base of the Internet has been enormous, & most corporates are now looking
...This course provides the delegate with a general understanding of Asynchronous Transfer Mode (ATM) networking. It will look at
...This course provides you with an overview of the TCP/IP protocol suite. The course contains a mixture of theory followed by extensive
...This two-day course will enable you to understand how to improve your working relationships with your team members. You will leave
...In today's ever-changing business environment, individuals find themselves having to build new relationships all the time as
...The aim of this one-day course is to provide a practical introduction to financial statements with an emphasis on relevant interpretation
... This course is designed for anyone who has to conduct interviews
- whether you are a journalist, writer, researcher or just
Getting started in Public relations? Involved in PR already but need a good grounding in key elements of the PR mix? Then this
...Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation,
...It used to be true that projects and programmes were regarded as a success if they delivered on time, on budget and to the required level of quality. However, there is a growing realisation that real success is measured by the results that these
It used to be true that projects & programmes were regarded as a success if they delivered on time, on budget & to the required level of quality. However, there is a growing realisation that real success is measured by the results that these projects deliver
- the benefits that are realised & the changes that emerge in the operational environment in which they are delivered. Benefits & changes can only happen if staff, suppliers & customers engage & involve themselves voluntarily in these initiatives. Everyone involved in projects & programmes has a responsibility to influence, persuade & motivate to generate this engagement.
This course clarifies the definition of interpersonal skills & reviews how they apply to the challenges faced during a typical project or programme. This
Includes:: a review of the assumptions that methodologies including PRINCE2®, MSP® & MOR® have made regarding the experience of those undertaking key roles in soft skills, & the links between emotional intelligence & excellence in interpersonal skills.
This is a highly participative course, where delegates will have many opportunities to review their own skill set & understand how their skills impact on their success at work. Delegates will take part in discussions to share their experiences & learn from each other, & define strategies for improving their skill set for different work based situations.
This training may be available onsite; please contact us if you are interested.